Privacy policy

 

This Privacy Policy applies to all personal information collected by Figue Adelaide Hills 32600246267 via the website located at www.figueadelaidehills.com.au (the website).

1. What is "personal information"?

  • The Privacy Act 1988 (Cth) currently defines "personal information" as meaning
  • information or an opinion about an identified individual or an individual who is reasonably identifiable:
    • whether the information or opinion is true or not; and
    • whether the information or opinion is recorded in a material form or not.
  • If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as "personal information" and will not be subject to this privacy

2. What personal information do we collect?

The kind of personal information that we collect from you will depend on how you use the website.  It may include: your name, address, phone number, email address, gender, age, purchasing preferences, payment information (such as credit or debit card details), and your interests.

3. How we collect your personal information

  • We may collect personal information from you whenever you input such information into the website, or otherwise communicate it to us.
  • We also collect cookies from your computer which enable us to tell when you use the website and also to help customise your website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.
  • We may also collect personal information about you from third parties. For example, we may collect personal information from your financial institution when you make a purchase on our website.

4. Purpose of collection

  • The purpose for which we collect personal information is to provide you with the best service experience possible on the website, including to enable you to use our website and to buy our products on our website.
  • We customarily disclose personal information only to our service providers who assist us in operating the website, for example, to financial institutions in order to process payments. Your personal information may also be disclosed from time to time to maintenance and support personnel acting in the normal course of their duties.
  • We may also use your personal information for the purpose of providing you with direct marketing material. We will only use your personal information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity.  Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.

5. Access and correction

Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions.  If you would like to access your personal information that we hold or correct it, please contact us at the details as set out below.

6. Complaint procedure

If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us at the details as set out below.  All complaints will be considered by Figue Adelaide Hills and we may seek further information from you to clarify your concerns.  If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem.  If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.

7. Holding personal information

  • Your personal information may be stored electronically or in paper form, by us, or our service providers, in [Australia].
  • Your personal information will not be disclosed to recipients outside Australia unless you expressly request us to do so. If you request us to transfer your personal information to an overseas recipient, the overseas recipient will not be required to comply with the Australian Privacy Principles, and we will not be liable for any mishandling of your information in such circumstances.

8. Changes to this policy

From time to time, we may alter this policy by uploading the revised version on our website.

9. How to contact us about privacy

If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact us at:

Writing to us at:       31 Hartley Vale Road, KENTON VALLEY. SA. 5233

Emailing us at:         figue.adelaidehills@outlook.com.

Phoning us at:          +61 488 105 371